Bespoke Training & Consultancy Case Studies

Consultancy to design and implement a tailored programme of Management Development for 200 managers leading to an accredited ILM Level 3 Certificate. Train the trainer and facilitation skills training for the training team. Delivered cost savings of over £1million.

Bespoke NVQ programme for Customer Service Level 2 and 3 along with training and A1 accreditation for 20 managers. Management of ongoing NVQ centre. Delivered service improvement projects with large cost savings.

Tailored programme of coaching skills training and assessment for over 100 branch managers leading to the NVQ Level 3 in Customer Service. Delivered an estimated £3million in additional sales.

Bespoke training programme for administration team linked to the Key Account Management standards resulting in £500,000 additional sales within the first month.

Consultancy to support the design and implementation of Project Management training for middle managers. Implementation of a tailored induction programme resulting in rapid integration of new staff, systems and services.

Bespoke management development programme covering Financial Management; Time Management; Coaching Skills; Problem Solving and Creativity; Report Writing leading to cost savings and increased sales.

Tailored programme of team leader development and teambuilding for 50 staff at the Transport Department. Bespoke programme of qualifications for Traffic Wardens at Birmingham Airport leading to major changes in safety implementation.

Bespoke development programme for Team Leaders covering Time Management; Coaching Skills; Problem Solving and Creativity; Presentation Skills; Project Management leading to improved communication and planning processes.